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[ home ][ download ][ support ][ about us ][ examples ][ contact ] | |
| Member Care: Software, Services, Equipment | Thank you! This software moved $9M (USD alone) in Year Four! | |
| What the TFW difference means to you. | Why no one can train your staff faster. | |
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We make no markup on any payment service we connect you to.
• Support by EMail • One year of support for $99. Get email answers within 12 hours every day of the year. Get online documentation with illustrations and animated tutorials. Look up six years of answers to questions from users like you. Get notices whenever we update our software or our online documentation. Subscribe today. $99 • Insurance for Computer Failure or Replacement • One year of support for $199. Get all of the above plus the following: Subscribe today, and we connect* to your computer, update your TFW software with the newest features, and store a complete offsite backup of your database, your merchant account settings, and your registration. Then if you replace your computer or your computer fails for any reason within that year, we connect* to your new computer, re-install the latest TFW software, restore your settings and registration, and restart drafting. We connect live to your computer by appointment evenings, weekends, and holidays. We get your income moving again within 48 hours. Subscribe today. $199 • Uninsured Computer Failure or Replacement • One year of support for $299. Replacing your computer or replacing a failed computer? If you currently subscribe to Insurance for Computer Failure or Replacement (above), just write. Otherwise this is harder. You'll need backups of your own, for all your databases and settings. We connect* to your new computer, re-install and register the latest version of your TFW software, install whatever backups you've kept, and test your merchant account settings. You then get Insurance for Computer Failure or Replacement (above) for one year. Restart drafting. $299 
* connection requires a no-charge LogMeIn.com connection or the equivalent |
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A message from a long-time TFW user: John, Thank you very much for helping me to get my club processing running. Through the many Microsoft updates, as you know, I somehow wiped out my TFW Credit Card program. I was, to say the least, freaking out because I need the funds to pay for my rent and payroll.... Thank you for getting me up and running again. I also want to point out to other TFW users that when I needed to switch from Alliance to another ACH processor I spoke to both Vanco and my local bank. I was very surprised that John makes NO commission from our processing. I willingly paid John the $99 for support. TFW's smooth running, reports, and integration with GoFigure - all while allowing me the freedom of choosing any processing company AND full control of my members CDA information - is the reason why I chose TFW over Deposit Express, Vanco Direct, GoFigure, etc. Knowing that I can get access to John within a very reasonable timeframe for urgent situations is worth more than the annual support contract. On the 1-2 times a year that I have a problem, I need him and he is there to help. Thanks! Lisa Gritti Bowie/Crofton |
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